Welcome to Crafts by AlibebePH online store!

Privacy policy

Crafts by AlibebePH

Effective Date: October 27, 2025

Crafts by AlibebePH ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

By using our online store and purchasing our digital products (e.g., templates, e-books, digital keys), you consent to the processing of your personal data as described in this Policy.

1. The Personal Information We Collect (Data Collected)

We only collect information that is necessary, relevant, and adequate to fulfill your order and provide our service (Principle of Proportionality).

Sensitive Personal Information: We do not collect sensitive personal information such as race, religion, health data, or any payment credentials (credit/debit card numbers, mobile banking passwords). Payment processing is securely handled by our third-party payment gateway, SaligPay (see Section 3).

2. How We Use Your Personal Information (Legitimate Purpose)

We process your data based on a declared, specified, and legitimate purpose (Principle of Legitimate Purpose):

  1. Order Fulfillment: To process your payment, verify the transaction, and automatically dispense the purchased digital key or product access link via your registered email address.

  2. Customer Service: To respond to your inquiries, address technical issues, and provide support regarding orders and product delivery.

  3. Security and Fraud Prevention: To perform necessary fraud screening (e.g., verifying payment source against order details) to protect both our business and our customers.

  4. Legal Compliance: To comply with Philippine laws and regulations, such as record-keeping for tax purposes.

3. How We Store and Protect Your Data (Security Measures)

We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, use, alteration, or disclosure (Principle of Accountability).

  • Payment Security: All payment transactions are securely handled by our third-party payment partner, SaligPay. We do not store or have access to your credit/debit card numbers or online banking passwords. SaligPay uses industry-standard Secure Socket Layer (SSL) encryption for data transmission.

  • Data Storage: Personal data is stored on secure servers with restricted access controls.

  • Access Control: Access to personal data is limited only to authorized personnel who require the information to perform their duties (e.g., customer support agents).

4. Sharing Your Personal Information (Third-Party Disclosure)

We do not sell, rent, or trade your personal information. We may share your data only with the following third parties who act as our Personal Information Processors, strictly for the purposes necessary to run our business:

These parties are contractually obligated to protect your data in accordance with the DPA and use it only for the purposes specified by Crafts by AlibebePH.

5. Your Rights as a Data Subject (DPA of 2012)

Under the DPA, you have the right to:

  1. Right to Be Informed: You have the right to know whether your personal data is being processed, and you are informed through this Privacy Policy.

  2. Right to Access: You may request access to a copy of your personal data being processed by us.

  3. Right to Object: You may object to the processing of your data, including processing for direct marketing, except when the data is necessary for the fulfillment of your order or required by law.

  4. Right to Rectification: You have the right to dispute any inaccuracy or error in your personal data and have it corrected immediately.

  5. Right to Erasure or Blocking: You have the right to demand the removal, blocking, or destruction of your personal data if it is incomplete, outdated, or unlawfully obtained.

  6. Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, or unauthorized use of your personal data.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected (i.e., completing the transaction, providing customer support) and as required by law (e.g., retaining sales records for tax purposes). Once no longer required, your data will be disposed of in a secure manner to prevent further unauthorized processing.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your rights as a Data Subject, please contact our designated representative:

Crafts by AlibebePH

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page and the "Effective Date" at the top of the policy will be updated. We encourage you to review this policy periodically.

Disclaimer: This policy is provided for informational purposes and general compliance guidance. You should consult with a legal professional to ensure full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and other applicable laws.

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